Privacy Policy

Effective Date: 11 September 2025
Business Name: Eddy Leasing Limited — trading as Bristol Student Moves
Location: Bristol, North Somerset, United Kingdom
Contact: eddy@eddyvanman.com

1. Introduction

At Eddy Leasing Limited (trading as Thornbury Man with a Van), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following details when you use our services:

  • Your full name

  • Contact details (phone number, email address)

  • Pickup and delivery addresses

  • Payment information (if applicable)

  • Any other information you choose to provide that helps us deliver our service

3. How We Use Your Data

We use your personal information to:

  • Arrange and complete your transport or delivery service

  • Communicate with you about your booking, updates, or enquiries

  • Process payments and issue invoices

  • Keep business records for accounting and legal purposes

4. Legal Reasons for Processing

We handle your data based on the following lawful grounds:

  • Contractual necessity: To carry out the service you’ve requested

  • Legal obligation: To meet accounting and tax requirements

  • Legitimate interests: To manage and improve our operations and services

5. Sharing Your Information

We never sell or rent your personal information. However, we may share it with:

  • Subcontractors or assistants helping with your move

  • Trusted payment providers who process transactions securely

  • Legal or regulatory authorities where required by law

6. How Long We Keep Your Data

We retain your personal data for up to six years for legal and accounting reasons, unless the law requires us to keep it for longer.

7. Your Rights

Under data protection law, you have the right to:

  • Access the information we hold about you

  • Request corrections or deletion of your data

  • Object to how your data is processed

  • Withdraw consent (if processing is based on consent)

  • File a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

8. Data Security

We take data security seriously. All digital information is stored on password-protected devices, with access restricted to authorised personnel only.

9. Cookies and Website Use

If you visit our website, cookies may be used to improve your browsing experience. You can manage or disable cookies at any time through your browser settings.

10. Contact Details

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Nigel Hammond
📧 Email: Eddy@Eddyvanman.com
📞 Phone: 07742 791139